Support Center

Help & Support

We're here to help. Browse the common questions below, or send us a message and we'll get back to you as soon as we can.

📋
A Note From Us
Here at Evolvia

Evolvia is a new and actively growing app. We built it from the ground up with a focus on doing things right — but like any early-stage product, you may occasionally run into a bug, an unexpected behavior, or something that doesn't work quite the way you'd expect.

We take every report seriously. When you flag an issue, it goes directly to the people building the app — not a ticketing system, not a bot. If something isn't working for you, we genuinely want to know. Your feedback is a direct line into what gets fixed and improved next.

Thank you for being here early. It means more than we can say.

Common Questions

Frequently
Asked

Yes — Evolvia is free to download on Android with no upfront cost. Some features may be expanded in future updates, but the core app is fully free to use.
Strict Mode blocks distracting apps and notifications during a focus session. Once active, it cannot be overridden until the session ends — keeping you accountable when it matters most.
Locked Mode goes further than Strict Mode — it restricts access to your entire device except for apps you've explicitly allowed. It's designed for deep focus blocks, study sessions, or any time you need full separation from distraction.
Use the form on this page or email us directly at support@evolvia-app.com. The more detail you can share — what happened, what you expected, and what device you're on — the faster we can investigate and resolve it.
We're actively working on bringing Evolvia to iOS. We don't have a fixed release date yet, but it's a priority. Follow us on social media or check back here for updates.
Your usage data stays on your device. Evolvia does not sell or share your personal data with third parties. You can review our full Privacy Policy for details.
Yes. Refund requests are handled on a case-by-case basis. Reach out to us at support@evolvia-app.com with your order details and we'll review your request promptly.
Send a Message

Get in
Touch

Fill out the form below and your message will be sent directly to support@evolvia-app.com. We aim to respond within 1–2 business days.

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Your message is sent directly to our team. We do not use third-party ticketing software.
You can also email us directly at support@evolvia-app.com.

✉️
Message Sent
Thanks for reaching out. We've received your message and will follow up at your email address within 1–2 business days.

In the meantime, feel free to browse the FAQ above.
📧
Email Support
For bugs, account issues, refund requests, or anything that needs a direct answer from our team.
support@evolvia-app.com
💡
Share Feedback
Have an idea, a suggestion, or something you'd like to see in the app? We read every message.
feedback@evolvia-app.com
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Social Media
Follow us for updates, announcements, and the occasional behind-the-scenes look at what's coming next.
@evolvia on Instagram & TikTok